Building Community: Spero Health Shines as a Top Workplace and Achieves Unprecedented Patient Satisfaction Scores

Brentwood, Tenn. – Spero Health, a national leader in comprehensive care for individuals struggling with substance use disorders, celebrates a double triumph by being named a 2024 Top Place to Work by the Tennessean for the fifth consecutive year, in addition to achieving an exceptional Net Promoter Score (NPS) of 84.3 among patients in their outpatient addiction treatment program. These accomplishments highlight Spero Health’s unwavering commitment to fostering community, both within its team and with its patients, delivering outstanding care that transforms lives.

The Tennessean’s recognition of Spero Health as a Top Workplace underscores the organization’s emphasis on cultivating an exceptional work environment. This honor, received for the fourth consecutive year, speaks volumes about the dedication, passion, and sense of community within the Spero Health team. At the heart of Spero Health’s success is its unwavering dedication to collaboration and personal and professional growth. By encouraging teamwork and providing opportunities for continuous development, Spero Health empowers its team to deliver exceptional care that transforms the lives of patients.

In parallel, Spero Health’s achievement of an extraordinary NPS score of 84.3 showcases the exceptional patient-centered community established within their addiction treatment program. This world-class score reflects the overwhelming satisfaction and appreciation expressed by thousands of patients who participated in the recent survey. Notably, an overwhelming 99% of patients acknowledged the genuine care and compassion they receive from Spero Health’s dedicated team, reinforcing the organization’s commitment to providing life-changing support in the face of the opioid crisis.

These accomplishments come at a critical time, as recent data from the CDC reveals a staggering rise in drug overdose deaths, surpassing 100,000 fatalities last year alone. Spero Health remains at the forefront of combating this crisis, offering immediate access to affordable, high-quality care that saves lives. By creating a community-driven approach to addiction treatment, Spero Health ensures that every patient receives personalized attention and support, empowering them to overcome the challenges they face.

“The combination of being recognized as a Top Workplace and achieving an unprecedented NPS score of 84.3 truly signifies the strength of our united community,” says Steve Priest, CEO of Spero Health. “Our remarkable team embodies compassion, expertise, and resilience, enabling us to deliver exceptional care to our patients while supporting one another. We are incredibly proud of this achievement and remain dedicated to making a positive impact in the lives of those affected by substance use disorders.”

As Spero Health continues to redefine the standards of patient care, the organization’s exceptional NPS score and its recognition as a Top Workplace converge to emphasize the power of community. By fostering an environment of trust, compassion, and collaboration, Spero Health not only empowers its patients to achieve recovery but also cultivates a supportive team that stands united in their mission To Save Lives, Instill Hope and Restore Relationships.

About Spero Health

Spero Health, Inc., is an integrated healthcare services organization specializing in local and affordable outpatient care for individuals suffering from substance use disorders with a mission to “Save Lives, Instill Hope, and Restore Relationships.” Spero Health utilizes an innovative evidence-based integrated care model that combines both physical and behavioral healthcare services under one roof to treat the whole patient. This integrated care model combines physician services (including medication-assisted treatment), behavioral health counseling, recovery support services, medication management and patient and family education. Its community-based approach to treatment allows patients to continue working and caring for their families as they overcome addiction.

Based in Nashville, Tenn. and privately held by Heritage Group, Health Velocity Capital, South Central, Inc. and Frist Cressey Ventures, Spero Health operates more than 95 outpatient clinics located throughout Kentucky, Ohio, Indiana, Virginia, West Virginia and Tennessee.  Spero Health is a national leader who has helped more than 50,000 patients on their journey to stable recovery from addiction and is in-network with Medicaid and most commercial insurance plans.